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Terms of Service

  1. Pricing & Delivery

  2. Low & Moderate Income Discount

  3. Career & College Research Services

  4. Scholarship Search Services

  5. Employment Preparation Services

  6. Privacy Statement, Refunds Policy, Misc

 

PRICING, DELIVERY, & REFUND POLICY

Except for our Scholarship Searches (see Scholarship Search Services below) clients pay for half of all services ordered when billed, and the balance within 15 days of billing, or when the project is completed. Most of our services are completed within two weeks, but can take longer if a client chooses to take more time to finish their segments of the planning process. Consulting time can occur in person, online, or by phone. All reports are delivered in digital format unless otherwise requested. A bound color hard-copy of each report is available for an additional $25.

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LOW & MODERATE INCOME DISCOUNT

Career Solutions offers a discount for clients with low or moderate incomes, based on their financial aid status and reported Expected Family Contribution, or EFC. This can be calculated by going to www.fafsa4caster.ed.gov.

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Level 1 Discount: 25% discount for clients with an EFC $4,000 or less
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Level 2 Discount: 15% discount for clients with an EFC under $9,000

To be eligible for this discount, clients must provide Career Solutions with a copy of their Student Aid Report (SAR) for the current year, or proof of financial status so we can estimate their EFC using the Federal Methodology (at no charge). Career Solutions will have sole discretion as to the discount level clients qualify for in special circumstances. Clients should indicate that they want to apply for the discount program when ordering services.

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CAREER & COLLEGE RESEARCH SERVICES

Career Solutions provides research services for our clients, and does not counsel clients on which options to choose. In each narrow-down process, we will compare up to 60 careers and 30 colleges, with additional options added at a prorated rate. Clients accept full responsibility for any decisions they make and will not hold Career Solutions liable for the results of their choices. The information provided to clients in the reports created by Career Solutions comes from independent sources such as the U.S. Departments of Labor and Education, and those sources are responsible for the accuracy of their published information.

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SCHOLARSHIP SEARCH SERVICES

Career Solutions charges no money up front for scholarship search services. Clients are billed after they receive scholarship application opportunities that fit their Scholarship Profile. Clients can limit how many personalized scholarships they want Career Solutions to find for them; however, we cannot guarantee any specific number of awards will be found, or that a client will win an award from one of the sources we find. Clients are responsible for completing applications, although we will review completed applications free of charge, and assist with essays for the hourly rate listed.

Because our goal is to find scholarships that our clients have not located for themselves, clients can submit a list of any scholarships they’ve already located for themselves with their Scholarship Profile. Awards that fit their profile which can be applied for within 12 months from our report are considered eligible, including separate awards on combined multi-scholarship applications. Aside from recent high school graduate scholarships, any specific awards that no longer fit the client's profile or expire within one year from our report will be replaced within 30 days of our being notified of the error by the client, or a refund will be issued.

A level 1 search includes a database of 25 general awards and up to 5 awards specific to a client's Scholarship Profile. Level 2 scholarship searches have defined limits on the number of awards to be found. Essay editing prices apply to two (2) draft revisions of essays that are no more than 250 words in length. Longer or additional essays are prorated from this basis.

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EMPLOYMENT PREPARATION SERVICES

Career Solutions will assist the client in preparing a first draft résumé and cover letter as well as one additional revision based on the client’s feedback for the price listed. Additional revisions will be billed at the hourly consulting rate. Mock interview, job shadow, and internship assistance will be billed at that same rate. Digital video taping of mock interviews is also available at no additional cost. Career Solutions is not an employment service and does not find jobs for clients.

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PRIVACY STATEMENT, REFUND POLICIES, & MISC. TERMS

Career Solutions keeps all client information strictly confidential. None of the personal data that we gather will be sold or shared with any outside parties unless otherwise agreed to by the client. No refunds are available on services ordered. Discounts cannot be combined unless otherwise noted. A $35 fee will be charged for any returned checks. Overdue balances are subject to a $10 rebilling fee plus 1.5% of the unpaid balance every 30 days past due. Clients are responsible for all collection costs. At least 24 hours notice is required on all canceled appointments. One missed meeting or two missed phone appointments without prior notice count as one consult session, and will be billed as one hour of consulting time. Terms are subject to change without notice. A copy of our current terms is always available online or by request.

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Contact us for more information or to register for services.

 

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